We want ordering unique products in our store to be as transparent and comfortable as possible for you. That is why we have created a detailed description of the order fulfillment process for products available on special order.
Why custom products?
Our offer includes unique items that are not stored, but are imported directly from trusted suppliers. Thanks to this:
- We guarantee the highest quality – products are thoroughly checked before shipment.
- We offer unique products that are not available in mass production.
When you decide to purchase such a product, you choose an individual approach and exclusivity.
What does the order fulfillment process look like?
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Placing an order
Once you make a purchase in our store, we immediately begin processing it.
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Confirmation of availability
Within 1-2 business days you will receive information from us about the start of the product import process.
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Getting the product from the supplier
This process takes up to 14 business days . We only work with trusted manufacturers and suppliers, which allows us to provide you with a top-quality product.
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Quality control
Once we receive the product, we carefully check its condition to make sure it meets our and your expectations.
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Shipping to you
Once the product passes our quality control, it is carefully packaged and shipped to your address.
Your security and guarantee
- Certainty of order fulfillment : Our many years of experience and proven suppliers are a guarantee of delivery of the ordered product.
- Refund : If, for reasons beyond our control, a product becomes unavailable, we will immediately refund the full amount.
Have any questions? Contact us!
If you would like to learn more about the order process or have any additional questions, our team will be happy to answer them.